Frequently Asked Questions
Maybe you have a few questions, and that is okay — most people do. Here are the questions Roseburg and Douglas County homeowners ask us most often, with straight answers. If you don’t see yours, contact us.
Q: Will you be listing my house on the MLS, or actually buying it?
A: Neither — we are direct buyers, not agents, so we never list your house on the MLS. We buy it from you outright. Because we pay with our own cash, we can close on your schedule and you skip the showings, the months of waiting, and the agent commissions completely. Some homes we buy we fix up and resell, and others we keep as long-term rentals here in Douglas County. We buy houses Roseburg
Q: How are you different from a real estate agent?
A: An agent lists your house and hopes a buyer comes along, which can take months, then takes a commission (usually around 5 to 6 percent) out of your sale price at closing. We are not agents — we are the buyer. We give you a cash offer directly, and if you accept, we are the ones who close on it. No listing, no showings, and no waiting to see whether a buyer’s financing comes through.
Agents earn their keep for sellers who can wait several months and do not mind paying commission for that service. If you value speed and certainty over squeezing out the last possible dollar, selling directly to a local buyer like us is often the better fit — you trade a little top-end price for a fast, guaranteed cash close with none of the costs or hassle.
Want it side by side? Here is a quick comparison of selling to Restoring Northwest versus listing with a Roseburg agent:
| Selling w/ A Roseburg Agent | SOLD To Restoring Northwest | |
|---|---|---|
| Commissions / Fees: | Up to 6%, paid by you, the seller | None |
| Who Pays Closing Costs? | 2% on average is paid by you, the seller | We pay all costs. |
| Inspection & Financing Contingency*: | Yes, sales can fall through. | None needed |
| Appraisal Needed: | Yes, the sale is often subject to appraisal. | No, we make cash offers. |
| Average Days Until Sold: | +/- 91 Days | We provide immediate cash offers. |
| Number of Showings: | It Depends | 1 (Just Us) |
| Closing Date: | 30-60+/- days after accepting the buyer’s offer | The date of YOUR CHOICE. |
| Who Pays For Repairs? | Negotiated during the inspection period | We pay for all repairs. |
Q: Do you pay fair prices for properties?
A: Yes. Many of the houses we buy are priced below full retail, and we are upfront about why: we take on the repairs, the holding costs, and the risk, then resell or rent the home. In exchange, you get a fair cash price, a fast close, and zero repair or commission costs. For a lot of Douglas County sellers, that convenience and certainty are well worth it — and there is never any pressure to accept.
DOWNLOAD our free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor versus the pros, cons, and costs of the other two alternatives – listing with an agent or selling it yourself.
Q: How do you determine the price to offer on my house?
A: We keep this simple and transparent. We look at the location, the repairs and updates the home will need, its current condition, and what comparable houses have recently sold for in that part of Roseburg or Douglas County. From there we work out what the place will be worth once it is fixed up, subtract the cost of that work, and make you a fair, straightforward cash offer. We are always happy to walk you through the math.
Q: Are there any fees or commissions if I work with you?
A: None. This is one of the biggest differences from selling the traditional way — there are no fees and no commissions when you sell to us. We make you an offer, and if you accept, we typically cover the standard closing costs as well. The number we agree on is what you walk away with, with nothing pulled out at the end.
Q: Is there any obligation when I submit my information?
A: Zero obligation, ever. Once you tell us a little about your property, we look it over and make you a fair cash offer. From there it is entirely your call — take it, think it over, or walk away. We will never pressure you, and it costs nothing to find out what we can do for your house.
Q: What kinds of situations do you help with?
A: All kinds. We regularly work with Roseburg and Douglas County homeowners who have inherited a house or are going through probate, who are facing foreclosure or have fallen behind on payments, who are going through a divorce, who are relocating for work, or who are simply tired of being a landlord. We also buy vacant houses, homes packed with belongings, fire and water-damaged properties, and homes with liens or back taxes. Whatever the situation, there is a good chance we have seen it before and can offer a straightforward way forward.
Q: Do you buy houses that still have tenants or renters in them?
A: Yes. If you own a rental in the Roseburg area and are ready to move on, we can buy it with tenants in place, so you do not have to turn the property or end a lease early. We understand how local rentals work and we handle the details after closing. You get a clean cash sale and step away from the day-to-day of being a landlord.
Q: What areas around Roseburg do you buy in?
A: We are local, so we buy throughout Roseburg and across Douglas County, including Winston, Sutherlin, Myrtle Creek, Canyonville, Oakland, Green, Winchester, Dillard, Melrose, and the smaller communities in between. Because we know the Umpqua Valley market well, we can look at almost any property and give you an accurate cash offer quickly, whether it is in town or out on acreage.
Q: Do you charge anything to make an offer?
A: No. Getting a cash offer from us is completely free and comes with zero obligation. We look at your house, run the numbers, and give you a figure. What you do with it from there is entirely up to you.
Q: How soon can I get my money after we agree on a price?
A: Fast. Once you accept our offer, we close through a local Douglas County title company, often in as little as seven days, and you get your funds at closing. If you need more time to move or make arrangements, we simply set the closing date around your schedule instead.
Q: Do I need to clean the house out or make repairs first?
A: Not at all. Leave the place exactly as it is. You do not have to repair anything, clean anything, or haul away what you are not taking with you. Whatever you leave behind, we take care of after closing as part of restoring the home.
Q: Can you help if I am behind on payments or facing foreclosure?
A: Often, yes. We work with Roseburg homeowners in tough spots all the time, and a fast cash sale can sometimes head off a foreclosure before it damages your credit. You can learn more on our stop foreclosure page, and there is never any pressure to move forward.
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Learn The Pros and Cons Of Selling Your House To A Local Professional Home Buyer – Your FREE Guide:
Download our FREE Guide here and contact us anytime with questions or if you would like a no-hassle Situation Evaluation. Learn more about how we help Roseburg homeowners sell their unwanted properties for cash.
Get your FREE Guide and then give us a call at 541-201-3178. We would love to discuss what your home is worth and what we can offer to buy it with our Cash Offer Program.